Deposits:
We require a
50% non-refundable deposit via credit card
(we accept Visa and Mastercard) or Paypal in
order to be able to confirm an activity at
specific dates.
The balance
is due on the first day of your reserved
activity.
Charges
to your card:
Your credit
card will be charged as soon as your reserved
activity can be confirmed - this is normally
within 24 hours of sending your reservation
to us. Prices are quoted and charged in
US dollars.
Cancellations
and changes:
Once you
receive our confirmation your reservation
is guaranteed. In order to maintain our
commitment to all of our customers, EladamSA
de CV/Caveheaven operates a strict cancellation
policy.
If
advised in writing 61 days or more before the activity
starting date, we will reschedule your services at
mutually convenient dates within 12 months of
your original arrival date.
If advised in
writing within 60 days before the activity
starting date (includes no shows), alternative
services and dates may be provided at our exclusive
discretion.
No
deposits are refunded.
